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based review process to determine
the appropriate type of specialist and needed tests. Dead time
and lags between the patient’s arrival in the U.S. for specialist
consultation are eliminated. The decrease in the number of office
visits and, elimination of duplicate testing, effective use of
time for care translate into savings on personal costs as well as
health care costs.
Patient doctor communication gaps directly affect the use (or
misuse) of prescription drugs, a patient’s willingness to follow
through on recommended ongoing treatment, and lifestyle or other
changes. When care is patient-centered with treatment goals
clearly communicated, the potential for improving care is
enhanced. In all countries a significant portion (on the average
about 20%) of patients left the doctor’s office without getting
their important questions answered.
Considerable emotional strain exists and is predictable when there
is a serious or chronic illness. Listening to health concerns,
being treated with dignity and respect, spending enough time with
the patient, diagnosing the problem correctly and addressing the
emotional challenges posed by the illness are all components of
quality of care issues. They relate to patient doctor
communication and its contribution to positive health outcomes.
In its role as patient advocate,
Cameric accompanies the patient and family to appointments,
ensures that all questions, concerns and appropriate expectations
of results are discussed in clear and easily understood terms. The
rocky road of challenges brought on by being in a foreign
environment and not possessing personal expertise in medicine are
eliminated. A new experience in patient-doctor interactions and
positive results in every portion of the medical treatment
process
are what all the experts see as major aspects of quality
improvement. Tracking systems, sharing or medical records, and
care coordination are all strategies Cameric has in place
because of its Mission, Values and Philosophies
(see these headings
http://www.camericglobal.com/about.html.
(For full article, follow
Health Affairs hyperlink within Johns Hopkins article
previously referenced.)
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